Privacy Policy

Introduction

Soul 4 U Weekender Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

Who We Are

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, and postal address.

  • Transaction Information: Details of events or services you purchase from us.

  • Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

  • Marketing Preferences: Your preferences in receiving marketing from us.

How We Use Your Information

We use your information to:

  • Provide Services: Process bookings and deliver event-related services.

  • Customer Support: Respond to inquiries and provide assistance.

  • Marketing: Send you updates and promotional materials, where you have consented.

  • Improve Our Services: Analyze website usage to enhance user experience.

  • Legal Obligations: Comply with applicable laws and regulations.

Legal Basis for Processing

We process your personal data based on:

  • Consent: Where you have given explicit permission.

  • Contractual Necessity: To fulfill our obligations under a contract with you.

  • Legal Compliance: To meet legal and regulatory requirements.

  • Legitimate Interests: For purposes that are necessary for our business operations, provided they do not override your rights.

Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who assist in operating our website and delivering services.

  • Event Partners: Collaborators involved in organizing events.

  • Legal Authorities: When required by law or to protect our rights.

We ensure that any third parties with whom we share your data are obligated to keep your information secure and use it only for the purposes specified.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements.

Your Rights

Under data protection laws, you have rights including:

  • Access: Request access to your personal data.

  • Correction: Request correction of inaccurate or incomplete data.

  • Erasure: Request deletion of your personal data.

  • Objection: Object to processing of your data.

  • Restriction: Request restriction of processing your data.

  • Data Portability: Request transfer of your data to another party.

To exercise any of these rights, please contact us at bookings@soul4u.co.uk.

Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. For more information, please refer to our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: